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Our people will treat you with respect and will be open and honest in all communications with you.
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We will consult with you in order to develop a renovation plan that meets your needs and desires, and provide a fixed-price quotation for completion of the proposed work, including materials and fittings.
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Before we start work, your assigned project manager will advise you of the start date, time line and completion date; our team will go into action on the promised start date.
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We guarantee your deposit and progress payments are personally guaranteed by the directors of the company.
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We will treat your home as we would our own; install floor protection to all access points, clean up every night and remove all renovation
rubbish from your property.
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Bathroom Direct will use only trusted and industry-qualified tradespersons on your job. We give a 5-year warranty on all
products and services provided.
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Your project manager will regularly consult with you throughout the renovation process, providing
updates and advice.
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We will complete your renovation on plan, on time, and on budget, with no
hidden or subsequent costs, in accordance with the original agreed quotation.
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Bathroom Direct will not consider the project completed
until we have obtained your expression of total satisfaction.
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We aim to ensure that you are 100%
thrilled with your newly renovated bathroom.